MOUNTAIN VIEW, Calif.
Sept. 4, 2013
/PRNewswire/ -- Cisco has been selected as the recipient of the 2013 Global Frost & Sullivan Award for Customer Value Enhancement. The award is based on Frost & Sullivan's Vision of the Future of Manufacturing and Production 2.0 (Visi-MAP 2.0) research which identified the Top 50 Game Changers in manufacturing hardware and software. The Visi-MAP 2.0 initiative focuses on the vital convergence of critical Mega Forces that allow manufacturers to innovate, design, and drive next-generation manufacturing best practices, and uses this platform to identify companies that refuse to take a ringside spectator view of industry developments and instead, lead in the visionary innovation process.
Cisco stands out in the smart business collaboration solutions space for the manufacturing industry with its integrated, vertically relevant solutions for business and operations networks. It leverages an excellent partner ecosystem, including partnerships with key automation and intelligence solution providers, to offer higher value.
Cisco ensures that it stays ahead of the curve by predicting users' needs and securing their investments by constructing deeply ingrained security into its infrastructures. It achieves this through encryption, access control lists, virtual local area networks (LANs), role-based security, secure socket layer (SSL), and virtual private networks (VPNs).
Cisco offers a well-rounded enterprise collaboration product range, including WebEx (online meetings), Jabber (messaging, voice, video, voice messaging, desktop sharing, and conferencing from anywhere on any device), and the Unified Contact Center. While WebEx and Jabber are industry solutions of choice for anytime collaboration, the Unified Contact Center allows customers to deploy collaboration solutions to customer care service lines and offers a host of associated features, including collecting information from customer communications.
The company also provides a TelePresence suite that enables high-quality, high-definition, realistic, and lifelike video in any organization. These solutions are built to be the best collaboration tools, making talent available on demand, irrespective of location, and ultimately saving phone and travel costs.