CAPE TOWN, South Africa
August 30, 2013
QoS Tracker: Innovative Subscriber-centric Solution for au
mated Quality of Service and Quality of Experience Assessment
Global Voice Group (GVG)
is proud to announce the launch of its new platform for the testing and measurement of the Quality of Service (QoS) and Quality of Experience (QoE) in mobile telephony services, after more than one year of research and development.
Marketed under the name
, the new solution was developed by GVG as part of the company's
application suite. This suite was specifically designed for the regulation authorities and other government bodies wishing to integrate New Information and Communication Technologies (NICTs) into their auditing systems and regulatory processes.
A solution combining standard tests and a subscriber-centric approach
The QoS Tracker consists of a web-based platform that allows for the automated measurement and testing of both the QoS and the QoE of mobile subscribers across the territory. The platform stands out through its speed of deployment and simplicity of use.
Its innovation also resides in the fact that it allows the regulator to implement, as a complement to the standard QoS test and measurement procedures, an approach to the monitoring of QoE that is similar to crowdsourcing. Through this approach, a virtually unlimited number of subscribers can download, from the Internet, an application that will run automated QoE tests from their mobile devices.
Unlike current solutions which only rely on stereotyped tests, the QoS Tracker can also collect, process and consolidate Key Performance Indicator (KPI) data based on automated tests carried out in real situations, as they are experienced by the subscribers.