While discounts on landline telephone services have long been part of the Lifeline Assistance program, the study indicates that in today’s competitive job market, immediate availability on a wireless phone can make the difference in being contacted and providing peace of mind that an opportunity won’t be missed.
“I was unemployed for an extended amount of time due to layoffs,” stated Evan M., 40, a former Assurance Wireless customer. “The phone and service I received from Assurance Wireless were invaluable to my finding new employment and to my efforts to recover from this recession. It allowed me to contact potential employers and provide a way for them to respond to me, while also saving money.”
In addition to a voice mail account
and call waiting, Assurance Wireless provides caller ID and access to 911 in case of emergency. Beyond the 250 free voice minutes and 250 text messages each month, customers can choose from other low-cost options to pay for additional minutes, texting, Web access, international calling and more at competitive rates.
The Lifeline Assistance program is available for only one wireline or wireless account per household. Enrollment in this government benefit program is available to consumers who meet federal or state-specific eligibility criteria. Residents may qualify for Assurance Wireless if they are on certain public assistance programs, such as Medicaid or Supplemental Nutrition Assistance Program (SNAP). Applicants may also qualify based on low income and must provide proof of program participation or proof of income. Eligibility for Assurance Wireless varies by state.
Assurance Wireless is available in 40 states and the District of Columbia: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia and Wisconsin. Eligible residents can apply for Assurance Wireless by calling (toll-free) 800-395-2171 or visiting
People who don’t qualify for Assurance Wireless but who are also struggling and searching for value can take advantage of payLo by Virgin Mobile. payLo was especially designed with value-conscious wireless consumers in mind, offering plans for as little as $20/month for 400 minutes. payLo is available in retail stores nationwide, including Best Buy, RadioShack and Target. Prospective customers who find they are not eligible for Assurance Wireless may learn more about Virgin Mobile’s no-contract payLo Plan options by visiting
About Assurance Wireless
Assurance Wireless from Virgin Mobile USA, one of
no-contract brands, is supported by the Lifeline Assistance program, part of the Low Income Program of the federal Universal Service Fund (USF), which is administered by the Universal Service Administrative Company (USAC). Assurance Wireless provides service on the Nationwide Sprint Network, which reaches more than 278 million people.
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Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferrable. Unlike a traditional wireline phone, a wireless handset may be removed from the home. Also, wireless service may experience interruptions because of weather conditions, terrain or gaps in service coverage. Assurance Wireless is subject to the Important Service/Product and General Terms and Conditions found on
Sources for all information and statistics are available upon request.
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Survey Analytics conducted a research project among a nationally representative sample of Human Resource Professionals to determine the importance of technology and phones while job seeking.
Based on published price plans as of June 24, 2013 of major Lifeline carriers with more than 1m subscribers who provide service in more than 20 states.
Airtime charges apply when accessing voice mail via an Assurance Wireless phone once free minutes have been depleted.