NetSuite has also had a significant impact on Port of Portland's operations and maintenance division, where staff are paid using timesheets. Prior to the deployment of NetSuite, employees filled out handwritten timesheets that were then manually entered into various applications by admin staff before going through various levels of approval. This process is now electronic and automated within NetSuite through the full integration of project management with payroll, which has significantly improved the accuracy and management of data. Port of Portland estimates it has saved at least 50 percent of time for payroll and possibly more for administration, freeing employees up to focus on more value added jobs than data entry.Moving forward, Port of Portland plans to implement NetSuite's CRM functionality, which will support its move to attract and manage new customers. This will give all employees a complete view of every interaction with its customers, further streamlining its business and improving customer satisfaction.
Port Of Portland Keeps Ships Moving With NetSuite
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