NetSuite has also had a significant impact on Port of Portland's operations and maintenance division, where staff are paid using timesheets. Prior to the deployment of NetSuite, employees filled out handwritten timesheets that were then manually entered into various applications by admin staff before going through various levels of approval. This process is now electronic and automated within NetSuite through the full integration of project management with payroll, which has significantly improved the accuracy and management of data. Port of Portland estimates it has saved at least 50 percent of time for payroll and possibly more for administration, freeing employees up to focus on more value added jobs than data entry.
Moving forward, Port of Portland plans to implement NetSuite's CRM functionality, which will support its move to attract and manage new customers. This will give all employees a complete view of every interaction with its customers, further streamlining its business and improving customer satisfaction.
"Port of Portland's executives and employees now have the functionality, information and tools they need to manage key aspects of their business better and streamline operations," said Mark Troselj, managing director of APAC and Japan for NetSuite. "NetSuite now supports Port of Portland's financial and operational efficiency, delivers real-time visibility and consolidation, and also provides flexibility for customisation to fulfil its unique needs within the shipping industry."
Today, more than 16,000 companies and subsidiaries depend on NetSuite to run complex, mission–critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.