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TheStreet Open House

GOL And Delta Achieve Alliance Milestones

"We want to offer our customers a premium check-in area, improved signage to enhance customer experience and an enhanced VIP lounge," Kakinoff said.  "GOL has a significant presence in Brazil's main airports and together with Delta we will continue to provide customers a seamless experience."

Customer Benefits



The alliance set in motion a plan to increase shared benefits to Delta's and GOL's most loyal customers. Along with the ability to accrue and redeem flight awards, Delta customers now enjoy complimentary access to GOL's VIP Lounges in São Paulo and Rio de Janeiro-Galeão International airports.  Likewise, Delta Sky Clubs in Atlanta, New York-JFK and Detroit are available to SMILES Diamond members at no charge. 

GOL's SMILES Diamond elite members have now access to priority check-in and boarding on Delta's flights through Delta's Sky Priority. Delta's Diamond, Platinum and Gold Medallion members have access to the same benefits. Delta's Sky Priority is a series of distinctively branded priority airport services designed for high value customers, allowing them to move quickly through the airport.

"This is a period of rapid growth and transformation for Delta and GOL. Brazil is the leading engine for economic growth in Latin America and an increasingly popular travel destination from the U.S.," said Bastian. "These joint achievements represent furthering Delta's goal to become the best U.S. airline in Latin America and the Caribbean.  Our alliance is based on shared values, leveraging strengths and learning to benefit from each other to better serve our customers."



As part a $3 billion investment in enhanced global products, services and airport facilities, Delta offers fully flat-bed seating with direct aisle access in the BusinessElite cabin on its routes from Sao Paulo to Atlanta and JFK, as well as from Rio de Janeiro to Atlanta. These flights also offer Delta's popular Economy Comfort seating in the forward section of the economy cabin. Economy Comfort offers additional legroom and 50 percent more recline compared to standard economy seats. All cabins offer in-seat audio and video on demand with a broad range of in-flight entertainment options. Delta also will introduce in-flight Wi-Fi service on international flights beginning in 2014.

About GOL Linhas Aereas Inteligentes SA

GOL Linhas Aereas Inteligentes S.A. (BM&FBovespa: GOLL4 and NYSE: GOL), the largest low-cost and low-fare airline in Latin America, offers around 970 daily flights to 65 destinations in 10 countries in South America, Caribbean and the United States under the GOL and VARIG brands, using a young, modern fleet of Boeing 737-700 and 737-800 Next Generation aircraft, the safest, most efficient and most economical of their type. The SMILES loyalty program allows members to accumulate miles and redeem tickets to more than 560 locations around the world via flights with foreign partner airlines. The Company also operates Gollog, a logistics service which retrieves and delivers cargo and packages to and from more than 3,500 cities in Brazil and eight abroad. With its portfolio of innovative products and services, GOL Linhas Aereas Inteligentes offers the best cost-benefit ratio in the market.



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