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IBM Named A Leader In IDC MarketScape For Retail Industry Consulting Capabilities

ARMONK, N.Y., Aug. 21, 2013 /PRNewswire/ -- IBM (NYSE: IBM) announced today that several of its business consulting practice areas have been named as leaders in new IDC MarketScape 2013 Vendor Analysis reports – and IBM Retail Consulting capabilities was among those honored.

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The leadership designation was revealed in the IDC MarketScape: Worldwide Business Consulting Services for the Retail Industry, 2013 Vendor Analysis report 3. The report is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. It is available, via IDC subscription, at

In the report, IBM earned the best position for "consulting capabilities" in retail. IBM was cited for its ability to directly improve clients' overall commercial performance and to integrate risk awareness and solutions within other consulting engagements.

In particular, the report noted that: "IBM is seen as better than many of its peers at providing industry insights and competence, offering the necessary spectrum of consulting services, leveraging local and global staff appropriately, and helping clients comply with regulations and reduce costs."

"Retailers are evolving to put the consumer at the center of all that they do," said Jill Puleri, IBM Global Retail Consulting Leader. "As the IDC report illustrates, IBM is a recognized leader in helping retail clients quickly capitalize on innovations in Big Data, cloud, mobile and social to provide their customers a consistent, personalized and unparalleled shopping experience."

Besides the retail area, other IBM strategic business consulting services were similarly honored for leadership in separate IDC MarketScape reports covering the following areas:

About IBM

For more information on Smarter Retail, visit

About IDC MarketScape

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

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