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Vet-N-Pet Direct Adopts NetSuite SuiteCommerce To Support Rapid Growth In Australia

SYDNEY, Aug. 20, 2013 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that online veterinary supplies and pet healthcare retailer Vet-N-Pet Direct, has adopted the NetSuite SuiteCommerce platform to streamline its end-to-end business operations, including B2B and B2C sales, Ecommerce, financials, order management, inventory management, fulfillment, customer relationship management (CRM), marketing and third-party shipping partnerships – all without a dedicated IT staff and in one unified cloud software solution. Vet-N-Pet Direct replaced X-Cart shopping cart software, MYOB and a number of manual spreadsheets with NetSuite SuiteCommerce, giving it real-time visibility and control of its entire business to support timely inventory refreshes and seamless interactions with customers. With NetSuite SuiteCommerce, Vet-N-Pet Direct now delivers a complete, unified commerce shopping experience for B2B and B2C customers, a main driver of its 120 percent increase in profitability since going live in 2009.

NetSuite SuiteCommerce addresses key omnichannel challenges and delivers critical business advantages, including a 360-degree view into customer relationships, real-time data visibility and analytics, real-time inventory management, a dynamic web storefront, efficient order management, and multi-language and multi-website management. It allows one instance of NetSuite to support multiple websites across B2C and B2B customers and national boundaries.

Founded in 2005, Vet-N-Pet Direct sells and ships veterinary supplies and pet health care products via a single Ecommerce site to customers ranging from individual pet owners to large scale commercial enterprises. As Vet-N-Pet Direct rapidly expanded, its previous piecemeal infrastructure could no longer support its growth and it turned to NetSuite's cloud-based commerce platform to provide the flexibility, scalability and efficiencies required to future proof its business. NetSuite's SuiteCommerce platform enables Vet-N-Pet Direct to manage interactions with its B2C and B2B customers through one single commerce site, directly on the core NetSuite ERP/CRM business management application. SuiteCommerce transcends the limitations and complexity of first-generation Ecommerce systems to deliver new efficiencies for retailers like Vet-N-Pet Direct and a superior experience for customers.

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