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Aetna Collaborates With CVS Caremark And Dovetail Health To Help Members Manage Their Prescriptions

HARTFORD, Conn. and WOONSOCKET, R.I., Aug. 20, 2013 /PRNewswire/ -- Aetna (NYSE: AET) announced today a new pilot program called the Aetna Rx Home Success Program SM.  Supported by CVS Caremark (NYSE: CVS), the Aetna Rx Home Success Program works with CVS Caremark pharmacists and Dovetail Health to support Aetna members who are taking multiple medications. The program helps members manage their health through personal support from a pharmacist – including offering in-home consultations -- and focuses on those who have recently been discharged from a hospital, nursing home or rehabilitation facility.

(Logo: http://photos.prnewswire.com/prnh/20090226/NE75914LOGO) (Logo:  http://photos.prnewswire.com/prnh/20130820/NE66096LOGO)

How The Aetna Rx Home Success Program Works Members who decide to enroll in the Aetna Rx Home Success Program are contacted by a pharmacist who will work with them to schedule an in-home visit or a detailed phone consultation. The pharmacist will review any new and/or pre-existing medications and help create a detailed care plan with the member and their doctor. The pharmacist will address potential medication-related issues, identify gaps in care, and educate members about their medicine(s). The pharmacist will also consider other risk factors, including chronic conditions, home safety, and will aid in arranging physician follow-up visits.

"We are very excited to partner with CVS Caremark and Dovetail Health on this program. By providing a personalized approach to health care we can help our members stay on track with their medications, educate them about their treatment, and prevent a repeated trip to the hospital," said Dr. William Fried, senior medical director of Aetna's Southeast Region.

More Than 1 In 4 Members Are At Risk 1 Hospital readmissions due to not properly taking their medication affect nearly 3.5 million patients and result in about $15.2 billion dollars in health care costs each year 2. Aetna's innovative approach to health care, blending the expertise of CVS Caremark and a Dovetail Health pharmacist, provides a complete circle of care, ensuring positive health outcomes for its members.

"We look forward to piloting this program with Aetna as high rates of hospital readmissions result in increased costs for the patient and the payor, which can negatively impact a patient's health outcomes," said Troyen A. Brennan, M.D., M.P.H., executive vice president and chief medical officer for CVS Caremark. "Many patients who are newly discharged from a hospital or rehab facility are taking multiple medications. Trying to navigate multiple treatment guidelines provided by the patient's primary care physician and the treatment facility discharge team can be overwhelming. Our research shows that the intervention of a clinical pharmacist helps patients better understand their medications and avoid potential setbacks to recovery after returning home."

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