NORTH CANTON, Ohio
Aug. 15, 2013
/PRNewswire/ -- Committed to providing customers with convenient automated teller machine (ATM) experiences, Capital Bank has partnered with Diebold, Incorporated (NYSE: DBD) to standardize its ATMs and support services. Diebold installed 170
, 100 of which feature
capabilities along with comprehensive
to manage the fleet.
Through multiple acquisitions over the past two years, the bank's network included ATMs from several manufacturers that were supported by various vendors. Capital Bank recognized it would be best served by a single source for the delivery and management of its ATM fleet. Now, Diebold is the sole ATM and services provider to Capital Bank's 164 branches throughout
Capital Bank's new deposit automation ATMs enables customers to make convenient envelope-free cash and check deposits. Users verify all amounts on screen before completing transactions, and the ATMs print full transaction details, including images of deposited checks, on receipts. The teller-like transaction process allows customers to easily fulfill their deposit needs from the self-service channel. Diebold is also providing advisory services to help Capital Bank maximize the benefits of deposit automation.
Supporting Capital Bank's ATM network, Diebold's integrated services will enhance the fleet's uptime. Services include first- and second-line maintenance for preventive and responsive maintenance. Through its ATM Endpoint Protection by Symantec™ and software deployment service Diebold will maintain up-to-date anti-virus and operating system software, as well as security patches. In addition, Diebold's availability management service, powered by
, provides 24/7 ATM status monitoring, notification, remote diagnostics and failure resolution to keep Capital Bank's ATMs up and running.
"Through Diebold's Integrated Services offering, we're also supporting the rapid pace of Capital Bank's expansion by delivering consistent, reliable ATM channel management services to all of the bank's current branches," said
Mychal D. Kempt
, vice president, North American operations, Diebold. "We are pleased to be a part of fulfilling the bank's larger strategy of continued growth."
About Capital Bank
Capital Bank, N.A. was formed in
as the banking subsidiary of Capital Bank Financial Corp., a bank holding company incorporated in 2009 with the goal of creating a regional banking franchise in the southeastern
. With approximately
in total assets as of
March 31, 2013
, and more than 1,600 employees, Capital Bank offers a broad range of financial services and operates 164 branches in
. For more information, visit
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near
, USA. Visit Diebold at
or on Twitter:
SOURCE Diebold, Incorporated