The Pep Boys – Manny, Moe & Jack (NYSE: “PBY”), the nation’s leading automotive aftermarket service and retail chain, announced the appointment of Jim Flanagan as Chief Human Resources Officer. Mr. Flanagan will lead our #1 strategy to attract, develop and retain the best people to care for our customers and their cars. Mr. Flanagan is expected to start with Pep Boys on August 26, 2013.
Mr. Flanagan previously served as Chief Human Resources Officer of GSI Commerce, prior to its acquisition by eBay. His more than 20 years of leadership experience includes human resources positions at Starwood Hotels, Starbucks, Bank of America and homegrocer.com.
Mike Odell, President & Chief Executive Officer, said, “Jim’s prior experiences with fast-growing organizations known for their customer service as well as with organizations in the ecommerce space make him a perfect fit with Pep Boys. Jim will be instrumental in leading our cultural change from transactional to relationship-based customer service and setting the tone for delivering great customer experiences across the company.”
About Pep BoysSince 1921, Pep Boys has been the nation’s leading automotive aftermarket chain. With more than 7,000 service bays in more than 700 locations in 35 states and Puerto Rico, Pep Boys offers name-brand tires; automotive maintenance and repair; parts and expert advice for the Do-It-Yourselfer; commercial auto parts delivery; and fleet maintenance and repair. Customers can find the nearest location by calling 1-800-PEP-BOYS (1-800-737-2697) or by visiting www.pepboys.com. Certain statements contained herein constitute “forward-looking statements” within the meaning of The Private Securities Litigation Reform Act of 1995. The word “guidance,” “expect,” “anticipate,” “estimates,” “forecasts” and similar expressions are intended to identify such forward-looking statements. Forward-looking statements include management’s expectations regarding implementation of its long-term strategic plan, future financial performance, automotive aftermarket trends, levels of competition, business development activities, future capital expenditures, financing sources and availability and the effects of regulation and litigation. Although the Company believes that the expectations reflected in such forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be achieved. The Company’s actual results may differ materially from the results discussed in the forward-looking statements due to factors beyond the control of the Company, including the strength of the national and regional economies, retail and commercial consumers’ ability to spend, the health of the various sectors of the automotive aftermarket, the weather in geographical regions with a high concentration of the Company’s stores, competitive pricing, the location and number of competitors’ stores, product and labor costs and the additional factors described in the Company’s filings with the SEC. The Company assumes no obligation to update or supplement forward-looking statements that become untrue because of subsequent events.