SUNNYVALE, Calif., Aug. 8, 2013 /PRNewswire/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of unified communications systems including business phone systems, applications and mobile UC solutions, today announced that its board of directors has named Don Joos to serve as the company's president and chief executive officer.
"With a successful track record of strong leadership, operational excellence and customer focus both at ShoreTel and throughout his career in the business communications industry, the board is very pleased to appoint Don Joos to the role of president and CEO," said Chuck Kissner, chairman of the board. "After an extensive search it became clear that Don is uniquely qualified to fully mobilize the company in its drive to be the leading unified communications provider. His achievements, knowledge of the industry, vision, respect of his peers and employees, and commitment to the company's strategy set him apart."
Joos joined ShoreTel in April 2011 as vice president of global services, and for the past year has served as senior vice president of business operations overseeing approximately 50 percent of the company operations through the direct management of engineering/R&D, product management, global support and services, IT, quality and operations. He was instrumental in evolving the company's business strategy which is focused on providing a brilliantly simple unified communications platform to customers via a premise, hosted or hybrid offering. Prior to joining ShoreTel, Joos spent nine years as a company vice president at Avaya. Joos applied his business entrepreneurial capabilities helping to build an e-commerce start-up and has held service and operational roles at Williams Communication Solutions, Nortel Communication Solutions and Marshalls Inc.
"ShoreTel now has the opportunity to extend its leadership position by fully integrating its cloud offering across its suite of unified communications products," said Joos. "With some of the highest customer satisfaction in the business, world-class employees and a strong track record of innovation, the company's prospects are unlimited. I look forward to working with the ShoreTel team during this very exciting time to further accelerate our recent progress."
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