Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C), today announced that the latest Polycom® RealPresence® Resource Manager software v8.0 update gives large enterprise customers and service providers the ability to support up to 50,000 video user registrants joining from mobile, desktop or group video systems, helping IT organizations support the BYOD (Bring Your Own Device) trend. Polycom today also unveiled Polycom® RealPresence® Video DualManager™ 400 solution, a new Polycom® RealPresence® Platform offering available on an industry-standard server that provides resource management, broad call-control support and interoperability for midsized enterprise video networks.
“Organizations of all sizes are seeking to equip employees with video collaboration capabilities whether from the road, from home or right from their desks,” said A.E. Natarajan, Executive Vice President of Worldwide Engineering, Polycom. “For large enterprises and service providers, the enhanced Resource Manager can help IT support BYOD since it’s optimized for the secure, highly scalable video collaboration that is being fueled by the proliferation of mobile and desktop video users. For midsized enterprises, the new RealPresence Video DualManager 400 is a single appliance that gives the IT organization the intelligent infrastructure they need to make video collaboration always available so that their employees can have more productive meetings with their colleagues, partners and customers.”
Large Enterprises and Service Providers: Support BYOD and Enhance Help-Desk Services
The new software release of the RealPresence Resource Manager (v8.0) can support up to 50,000 video devices, which can include mobile smartphones and tablets, desktop clients, and up to 10,000 group video collaboration systems, such as Polycom® HDX® Series and Polycom® RealPresence® Group Series systems. The new release also features enhancements in monitoring, provisioning, and reporting; an API suite for custom app development integrations; more flexibility for scheduling calls; and additional virtual meeting room management capabilities.Polycom today also announced updates to Polycom® RealPresence® Distributed Media Application™ (DMA v6.0) that provide enhanced video operator services with help-desk features such as on-demand support with dialing, added interactive voice response messaging that provides more information about the status of a call, enhanced call detail records for recording and billing, additional interoperability capabilities, support for multiple languages, and customization options.