This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Utah State University Selects ShoreTel For Campus-Wide Unified Communications

SUNNYVALE, Calif., Aug. 5, 2013 /PRNewswire/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of unified communications systems including business phone systems, applications and mobile UC solutions, today announced Utah State University™ has begun implementing and using ShoreTel integrated business communications solutions to serve thousands of academic and administrative staff members.

Utah State University (USU) is a public research university with 29,000 students, offering top-notch academics, nationally recognized research, and Division I athletics. The university was looking for a new solution to replace their outdated system and selected ShoreTel because of its low cost of ownership, ease of use and overall ease of deployment and maintenance.

USU purchased the full portfolio of ShoreTel offerings including the ShoreTel IP-PBX solution with integrated unified communications, ShoreTel Enterprise Contact Center (ECC), ShoreTel Mobility, and ShoreTel Conferencing along with implementation and professional services. The UC and contact center installs are complete across 3,600 phones, and the roll-out of mobility and conferencing is currently taking place.

"ShoreTel was less expensive to purchase and install than other UC providers, and we are seeing other cost benefits as well," said Amy Kitchen, business officer, information technology at USU. "ShoreTel is easy to administer and does not require the IT man power of other solutions, since users can do many tasks on their own. Along that same theme, the solution is so simple to use. Initially staff were skeptical about having to learn a new system, but the feedback has been very positive and everyone loves its ease of use."

Continues Kitchen: "We've seen enhanced employee productivity since installing ShoreTel just by using ShoreTel Communicator, since there are so many functions that can happen within this one tool. Another huge time saver is having a full faculty and staff directory at our fingertips – no more flipping through a paper copy phone directory or navigating our website to pull extensions. Now users open ShoreTel Communicator, search for the person they need to call, and with one click, the phone is dialing!"

" Utah State University is our newest education customer, joining a roster of 1,400 schools, colleges and universities around the globe," said Don Joos, senior vice president of business operations at ShoreTel. "The ShoreTel solution provides USU and all of our constituents with more efficient communication capabilities, freeing IT resources while delivering the lowest total cost of ownership in the industry."

Contact

Megan McFarland, Edelman

megan.mcfarland@edelman.com

650-762-2993

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
SYM TRADE IT LAST %CHG

Markets

DOW 17,841.98 -86.22 -0.48%
S&P 500 2,080.15 -9.31 -0.45%
NASDAQ 4,919.6440 -19.6830 -0.40%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs