Engaging customers on their own terms is the future of banking, and Spokane, Wash., based Sterling Bank, the principal operating subsidiary of Sterling Financial Corporation (NASDAQ:STSA), is meeting those needs with the help of FIS™ (NYSE:FIS). FIS, the world’s largest provider of banking and payments technology, today announced that the $9.94 billion bank signed a multi-year agreement to deploy FIS’ Business eBanking and Mobile Banking solutions – creating new and easier ways for customers to manage their money, while also supporting the bank’s plans for growth.
“Sterling Bank was looking for new ways to interact with its customers outside the branch,” said Anthony Jabbour, EVP, North American Financial Institutions, FIS. “These solutions will give Sterling’s business and consumer customers the opportunity to bank when and where they want, safely and securely.”
FIS will help Sterling Bank to take full advantage of the growth in business and consumer use of digital solutions through the use of FIS’ market-leading, integrated digital solution suite, which encompasses online, tablet and mobile.
This deployment follows another recent Internet banking expansion for Sterling Bank whereby it converted its business customers to FIS’ business internet banking platform. Sterling Bank also will introduce FIS’ mobile platform to customers by the end of 2013, with high expectations for broad use in the near term and strong growth for the long term.“As mobile devices become more advanced, people want quick access to their accounts without having to sit at a desktop,” said Patricia Baughman, Sterling Bank’s SVP and director of Corporate Product Management/Market Research. “It’s about meeting our customers where they want to be met. We’re pleased to deliver FIS’ tested and reliable digital and mobile capabilities to our customers to better serve their needs.” Offering the most robust set of mobile capabilities available, FIS continues to build its lead in the mobile banking market by providing strategic solutions to more than 20 million mobile users and over three million mobile deposit customers. FIS added to its abilities earlier this year by acquiring mFoundry, a foremost provider of mobile banking and payment solutions, and rapidly increased the rate of innovation delivery within its mobile business. FIS also earned the 2013 BAI Payments Innovation Award. About FIS FIS (NYSE:FIS) is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 35,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. First in financial technology, FIS tops the annual FinTech 100 list, is 434 on the Fortune 500 and is a member of Standard & Poor’s 500 ® Index. For more information about FIS, visit www.fisglobal.com. About Sterling Bank Sterling Savings Bank, the principal operating subsidiary of Sterling Financial Corporation (NASDAQ:STSA) of Spokane, Washington, is a Washington state chartered and federally insured commercial bank. Sterling Savings Bank does business as Sterling Bank and, in California, as Sonoma Bank and Borrego Springs Bank. Sterling offers banking products and services, mortgage lending, and trust and investment products to individuals, small businesses, corporations and other commercial organizations. As of June 30, 2013, Sterling had assets of $9.94 billion and operated depository branches in Washington, Oregon, Idaho and California. Visit Sterling’s website at www.bankwithsterling.com.
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