Imposters have been calling SCE customers telling them they must make immediate payment on past due bills or have their electric service disconnected. The callers are also demanding that payment be made through a prepaid cash card. Other forms of fraud involve customers being asked to purchase prepaid debit cards. Scammers ask for the debit card number and collect the value deposited on the card.
SCE customers have reported about 800 instances of phone scams this year. About 150 residential and commercial customers have been victimized by some form of bill scam with the incidents costing them an average of $800 to $1,000.
“We ask our customers to be alert to these calls that demand immediate payment and threaten service disconnection,” said Marlyn Denter, SCE manager of consumer affairs. “Customers suspecting a fraudulent call should ask for the caller’s name, department and business phone number. If the caller refuses to provide this information, customers should terminate the call and report the incident immediately to local police or SCE at 800-655-4555.”Los Angeles County District Attorney Jackie Lacey, whose office prosecutes crimes in about 80 cities within SCE’s service territory, joins the utility in warning consumers about telephone scams. “SCE and the Los Angeles County District Attorney’s Office share a common interest in keeping Los Angeles County residents safe from bill scams and other financial crimes,” Lacey said. “A first step to preventing financial scams — particularly among the elderly and in ethnic communities — is to educate the public,” she said. “When these crimes do occur, the Los Angeles County District Attorney’s Office is fully committed to prosecuting them to the fullest extent of the law.”