HeadlandHeadland ( www.headland.com.au) has a rich history of more than 60 years of supplying metal working machinery equipment to the manufacturing and engineering sectors within Australia and New Zealand. Headland turned to NetSuite OneWorld in 2011 to improve business efficiency and streamline workflows using a rich, cloud-based ERP solution that provides a single comprehensive view of its business, while enabling the company to grow by supporting multi-currency conversion capabilities. Headland is using NetSuite OneWorld in eight different currencies in two countries for financials, inventory management, fulfilment, CRM, process workflow, project costing and reporting, as well as other core processes. As part of the solution, Headland developed its own service management system ( www.nextservicesoftware.com) within NetSuite, which uses a mobile application to view active tasks, record travel time and status per service technician, enabling its schedulers to view if technicians are in transit or on site.
"NetSuite has really helped us to increase the utilisation and efficiency of our engineers as they now have the ability to know where all resources are at any given time, and who has capacity for further work," said Lucas Vear, CFO of Headland. "They now also have complete visibility of our customers in real-time, enabling them to be better prepared and better able to service customer requirements."
Precision MechatronicsPrecision Mechatronics ( www.premecha.com) and its stable of companies in Australia, Taiwan and the U.S, provide custom-designed, built and fully installed equipment solutions for many industries and environments. It also supplies atmospheric plasma technology products for a broad range of industries, such as semiconductor, aerospace, medical devices, renewable energy and advanced materials including composites. It turned to NetSuite OneWorld in August 2010 to replace MYOB for accounting, which was no longer supporting the manufacturer as it embarked on expansion into Asia Pacific. It now relies on NetSuite OneWorld for financials, inventory and order management, customer service, marketing, sales force automation and other core business processes. NetSuite OneWorld supports multiple languages, currencies, taxes and reporting standards to fulfil the needs of its international expansion, providing one system to automatically manage local financial requirements in any market its expands into.
"We have greater visibility of our business now that everything is on the single, cloud-based NetSuite system—inventory, currencies, sales data and more," said Jason Thelander, CEO of Precision Mechatronics. "We know NetSuite can keep up with our future growth plans and scale with us no matter how or where our company expands."BA Equipment Group BA Equipment Group ( www.baeg.com.au) supplies rock-breaking hammers and fixed hydraulic boom systems to the civil construction, demolition, quarrying and mining industries in Western Australia, Queensland and the Northern Territory. It is also the distributor of hydraulic rock breakers, demolition equipment and other complementary attachments through a well-established network of dealers throughout Australia and New Zealand. BA Equipment Group replaced Microsoft Dynamics NAV with NetSuite to help it separate from its parent business and deploy fully featured ERP systems across multiple offices with no hardware required. It now uses NetSuite for financials, customer service, inventory and order management, project management, marketing, sales force automation and other core processes. "NetSuite gives us more control over our business and quicker access to the information we need, when and where we need it," said Campbell Nunn, managing director of BA Equipment Group. "It has eliminated guesswork and supports better forecasting so we can focus on growing our business and serving our customers."
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