This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
TheStreet Open House

MAXIMUS To Provide Customer Service Training And Health Literacy Assessments For California’s Health Insurance Exchange

MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced that it has signed a new contract with the California Health Benefit Exchange to provide support services for the state’s health insurance exchange, known as Covered California. Under the scope of the contract, MAXIMUS will develop a curriculum and provide training to Covered California staff and other stakeholders, as well as provide readability assessments for all outreach and informational materials for the health insurance exchange program. The 13-month contract is valued at $7 million, commences on June 1, 2013, and runs through June 30, 2014.

Under the training component of the contract, MAXIMUS will offer curriculum development and training for approximately 850 service center staff, and provide train-the-trainer services for other audiences, such as the county eligibility workers, plan enrollers and other external partners of Covered California.

Under the materials, on-line application, and website assessment component of the contract, the MAXIMUS Center for Health Literacy (CHL) will conduct internal and external focus groups to analyze and assess the readability of program materials. The CHL will also conduct readability reviews and recommend edits and format changes for all outreach and educational materials developed for the public, as well as outgoing correspondence, notices and letters, forms, and other program communications. The CHL will draw on its extensive expertise in developing easy-to-read print materials and easy-to-use websites that allow governments and public health services organizations to communicate effectively with their consumers.

“As a leading operator of customer contact centers, as well as a long-standing administrative partner to California’s Medi-Cal, Healthy Families, and Pre-Existing Condition programs, we see this latest contract award as an opportunity to support the state in its efforts to ensure that Californians continue to receive quality customer service in accessing information about public health insurance, as well as informative and helpful program materials,” said Bruce Caswell, President and General Manager of Health Services at MAXIMUS.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Try it NOW
Only $9.95
Try it NOW
14-Days Free
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 17,976.31 +263.65 1.49%
S&P 500 2,086.24 +25.22 1.22%
NASDAQ 4,947.4410 +56.2220 1.15%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs