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July 17, 2013 /PRNewswire/ -- Con-way Truckload, a full truckload carrier and subsidiary of Con-way Inc. (NYSE: CNW), recently held a special recognition event to honor Professional Driver Bill Compton for surpassing 4 million miles driving for the company. A 33-year veteran with the same carrier, Compton bucks the industry driver turnover trend to become the first Con-way driver to reach this significant milestone.
Over the years, Con-way Truckload has taken a number of steps to combat the troubling pattern of driver turnover in long-haul trucking. While, according to American Trucking Associations, the average turnover rate in the industry is between 95 and 100 percent annually, Con-way Truckload's turnover rate hovers below 70 percent. Con-way attributes its strong retention to regularly seeking driver feedback on a variety of operations and work-life issues, including the adoption of new technologies, tractor models and job satisfaction. Long known for its company-wide open-door policy, the company has developed a reputation for listening to and acting upon driver feedback, working hard to resolve conflicts and ensure drivers, fleet managers and route planners are working in unison to address drivers' needs and fulfill the needs of Con-way's customers.
"Bill is the Cal Ripken of drivers," stated
Saul Gonzalez, president of Con-way Truckload, referring to the former Baltimore Oriole who set a major league baseball record for consecutive games played. "His loyalty and dedication is the gold standard, not only for Con-way drivers, but the entire industry."
To put Compton's feat in perspective, consider that if a person drove that distance in their car, they would need to change the car's oil 1,333 times.
"I drive a truck for a living. I like my job. I never thought about reaching any milestones," said Compton. When asked about what kept him at Con-way Truckload, Compton replied: "For 33 years, Con-way has treated me and my fellow drivers like family. I hope that my reaching this milestone serves as an example of how important it is for drivers to choose a company that values them every day."