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About the Survey
The survey sampled 375 transport and logistics managers at organizations of over 500 employees within the UK, France, Germany, USA, Australia and New Zealand. The survey was commissioned by Intermec and carried out by research company Vanson Bourne in April 2013.
Figure taken from the average response to the question ‘What has been or is expected to be the tangible cost savings following the process re-engineering effort?’ asked of companies that have carried out a process re-engineering effort in the past twelve months. Survey responses were from managers from companies in the UK, US, Germany, France, Australia and New Zealand.
More than three quarters (77%) of organisations across UK, US, Germany, France, Australia and New Zealand say that their customers now demand same-day delivery services, and 92% of companies claim that meeting these expectations is placing significant challenges on their business to adjust.
38% of companies surveyed cited operational efficiency as the most important area of strategic importance to their business, more than any other single area