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Aetna Cited By KLAS Research As ‘Transformational Partner’ For Providers

In its first report on Accountable Care Payers issued today, KLAS, an independent researcher of technology and solutions for the health care provider market, cited Aetna (NYSE: AET) as having the most transformational relationships as compared to other payers based on interviews with providers that have implemented accountable care models. Aetna is described as “forward-thinking” and a “flexible partner that adjusts to meet provider goals and needs.” In the report “ Accountable Care Payers: Partners in a Changing Paradigm,” one provider said, “Aetna was good to work with and very flexible as we started. ...They have all the tools and bells and whistles that organizations need to be an ACO.”

“As the industry moves toward payment models based on quality and accountability, forward-thinking provider organizations are looking to payers for the resources and expertise they need to take on more risk,” said Mark Allphin, author of the report and research director at KLAS. “Commercial payers offer a range of innovative approaches for successfully making the transition to accountable care, from simple shared savings agreements all of the way to private-label health plans.”

“Through our Accountable Care Solutions business, we offer the technology, programs and health plan infrastructure that enable ACOs to deliver better quality, more efficient patient care and get rewarded for better results,” said Charles D. Kennedy, chief executive officer, Accountable Care Solutions from Aetna. “Rather than paying for itemized services, we have deployed innovative financial models to share risk and reward with providers and jointly created new health plan products in local markets that offer more options for employers and consumers. Further, we work with providers in a ‘payer-neutral’ manner to share our extensive knowledge and integrated suite of technology and care management solutions from Healthagen. Our capabilities enable providers to deliver accountable care to all their patients, not just Aetna members.”

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