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Covisint Publishes Direct Messaging Toolkit For Healthcare, Clarifies Misconceptions And Outlines Benefits

The Direct Truth

The change in Direct's perception and usage has been dramatic, said Dr. John Haughton, Covisint's Chief Medical Information Officer: "Until now, Direct has been viewed as a kind of a 'poor cousin'--even a lower cost of means of entry--for providers to get onto the HIE onramp without needing the technical capabilities associated with large-scale HL7 feeds or XDS-based query and response systems."

Direct was initially seen as a threat to HIE sustainability--a way for providers to avoid having to participate in an HIE. In truth, while Direct has a specific purpose and addresses a major gap, it merely plays a partial role in a fully functional HIE or accountable care organization's communication strategy.

The Covisint toolkit also noted that, in spite of these and other misconceptions, Direct messaging will continue to grow, eventually extending to cover clinician-to-patient communications. Other benefits mentioned as Direct adoption grows include the accreditation of health information service providers (HISPs) and for Direct to become an "equal-but-different partner" in how health information is exchanged and care delivered.

The complete Covisint toolkit on Direct messaging is available here:

Covisint delivers high value to accountable care stakeholders by supporting a comprehensive health information technology roadmap that helps improve health outcomes, increases efficiencies and fills the gaps left by existing technology investments. Covisint's agnostic platform, which works with or without an existing EMR system, enables the free, secure flow of information with the customer in full control, helping healthcare providers avoid being reliant upon one vendor, payer or HIE.

Covisint, a Compuware Company

Covisint provides the leading cloud engagement platform for creating and enabling new mission-critical external business processes. Our solutions enable organizations to connect, engage, and collaborate with the critical external audiences that define their success--including customers, business partners and suppliers. Covisint allows its clients to establish a secure, reliable, integrated presence in the cloud, and it provides the kind of engaging information experiences that people everywhere have come to expect. Learn more at .

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Compuware Corporation

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: .

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CONTACT: Media Contact
         Doug Anter, Public Relations Manager, Covisint, 313-227-0127
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