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July 9, 2013 /PRNewswire/ --
Turkcell (NYSE: TKC, ISE: TCELL), the leading technology and communication company in
Turkey has proven itself yet again in the international arena. Its subsidiary Turkcell Global Bilgi won first place in the "Best Outsourcing Partnership" category in the call center industry's largest worldwide organization,
ContactCenterWorld.com's EMEA (
Middle East and
Africa) regional finals held in
Turkcell Global Bilgi added yet another award to its achievements by taking first place at the ContactCenterWorld.com, one of the most prestigious organizations in the worldwide call center industry. At this important event in
Vienna, in which the world's leading call center companies competed, Turkcell Global Bilgi received the
"Best Outsourcing Partnership" award for its collaboration with Life :) which is among the three largest GSM companies in
Ukraine. Turkcell Global Bilgi won the award by increasing employee satisfaction in Life :) to improve the quality of services provided to the customers therefore achieving the highest customer satisfaction within the industry in the past four years.
Turkcell Global Bilgi Chief Executive Officer Bahadir Pekkan, stated the following, "Since its establishment we have received many prestigious awards at the international arena while representing
Turkey. We are proud to have been recognized for the service we offer to our customers with our superior technology, way of approach and the 14 years of experience, not only locally but among the different countries. The service we offer Life :), one of the largest companies in
Ukraine, has been awarded with first place in the EMEA regional finals held by ContactCenterWorld.com and we have conducted all our operations up to this date with the vision of representing our country in best possible way on all platforms as the first and only Turkish call center with investments abroad. We will continue to pursue value added solutions that benefits the greater good with the same determination."