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Marketing Research Ends 2012 On Downward Trend

Rise in online data collection, fall in government contracts contribute to stagnant year

CHICAGO, July 8, 2013 /PRNewswire-USNewswire/ -- Despite modest gains in the two previous years, U.S. marketing research firms didn't fare as well in 2012, reports the American Marketing Association (AMA).

(Logo: http://photos.prnewswire.com/prnh/20111102/DC96044LOGO)

The industry — encompassing marketing, advertising and public opinion research services — had total U.S. revenues of more than $9.5 billion, up 1.7% over 2011. But after adjusting for inflation, that number fell to -0.4%. The number of full-time employees in market research was 33,506, down 3.7% from 2011.

The numbers were published in the 2013 Honomichl Top 50 Report, an annual analysis of the marketing research industry published in the June issue of AMA's Marketing News magazine.

The 207 research firms surveyed also collectively flagged against another benchmark: the gross domestic product. From 1988 to 2011, annual growth in marketing research outpaced the GDP. In 2012, it came in 0.5% behind the GDP.

"It would be easy to attribute this dip to a sluggish economy," says Jack Honomichl, founder of the newsletter Inside Research, who compiles the Honomichl Report with Inside Research publisher Larry Gold. "But there are underlying factors that help to make it more understandable, such as government spending."

Honomichl cites three factors that contributed to the industry's weak overall performance:

  • Pullback in government spending. In the U.S., federal government agencies are by far the biggest spenders for research services, investing an estimated $6.3 billion in 2012. However, the portion of that expenditure contracted to the private sector was down 18.3% last year. For example, one long-time supplier to federal agencies, Westat (ranked No. 4 on this year's Honomichl list), posted a revenue decline of 3.1% in 2012 — the first negative number for Westat since it has appeared in the ranking.
  • Proliferation of online data collection. Online data collection, which continues to figure more prominently in research projects, costs less than traditional data collection methodologies. By allowing one to do the same amount of work for less, this leads to a reduction in some survey revenues.
  • Slowing of focus group usage. An industry report showed that the number of focus groups conducted in the U.S. grew by 1.9% in 2012, compared with 4% in 2011 and 5.4% in 2010. This could signify a growing preference for mining consumer insights from social media sites in lieu of more expensive focus groups, Honomichl suggests.

On the upside, the eight firms in the Top 50 that specialize in syndicated services fared better in 2012, with total revenue growth of 4.1%. "During hard times, it is relatively easy to cut back on ad hoc work but difficult to cut back on long-term contracts for syndicated services," Honomichl said, "especially if they provide input to corporate information systems."

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