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Brown And Caldwell Leverages ShoreTel To Build Unified Communications, Projects Significant Annual Savings

SUNNYVALE, Calif., July 1, 2013 /PRNewswire/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, announced environmental engineering consulting firm Brown and Caldwell, Inc. expects annual savings of around $300,000 using their suite of ShoreTel solutions. One of the largest environmental and civil engineering firms in the United States, Brown and Caldwell provides environmental consulting and engineering services to public and government agencies and private industries.

The company selected ShoreTel in spring 2012 for the brilliant simplicity of its distributed architecture, ease of deployment, and the mobility solution that delivers their ShoreTel UC solution to temporary job sites over Wi-Fi hot spots.

"The ShoreTel solution is simple and easy to support and we've been able to reduce our overall telephony footprint by 60 percent as well as maintain our staff level supporting the solution," says Mark Lencioni, senior manager of IS engineering at Brown and Caldwell. "Our device expenses and support maintenance costs are down, and we've significantly reduced our Instant Messaging and Conferencing contracts. When fully implemented, we expect savings to be around $300K annually. ShoreTel has been top notch and we are happy with the decision to go with them for our unified communications needs."

Brown and Caldwell have the full suite of ShoreTel offerings including the ShoreTel IP-PBX solution with integrated unified communications, ShoreTel Mobility, and ShoreTel Conferencing, with over 1,500 licenses across 45 locations. The company is currently beta testing the ShoreTel Dock and expects to realize additional savings once the device is rolled out.

The ShoreTel solution set allows for Brown and Caldwell to implement true unified communications for the company's large non-centralized project teams – with seamless transitions between looking at a peer's presence status, sending an instant message, or switching to a mobile call – no matter where in the country the office is located.

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