This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Among The New Features Is A Web-based Dispatch Console (Photo: Sprint)

Stocks in this article: S

Sprint (NYSE: S) today announced that pdvConnect, a cloud-based workforce management tool, formerly branded as NextMail, is available under a new name with new features. pdvConnect helps businesses reduce voice traffic and “on hold” times from field employees while enabling them to communicate with the dispatcher or front office more efficiently.

pdvConnect helps businesses reduce voice traffic and "on hold" times from field employees  (Photo: S ...

pdvConnect helps businesses reduce voice traffic and "on hold" times from field employees (Photo: Sprint)

Among the new features is a Web-based dispatch console. Similar to emergency room triage, pdvConnect’s dispatch console allows office workers or dispatchers to prioritize inbound communications by the business significance, message subject or urgency, instead of the order the calls come in. Messages can include time and location stamps or photos that document events, pinpoint issues or identify trends. All messages are archived for future reference or can be saved to a customer’s back office system. Workers’ statuses and locations are visible on the console map so they can be rerouted to the closest customer job site.

“We have been a long time user of NextMail, now pdvConnect,” said Michael Flood of Flood Brothers Disposal/Recycling Services in the Chicago area. “It greatly improves our communication from our field workers while helping reduce time ‘on hold’ that caused our drivers to lose valuable productive time. With pdvConnect’s GPS tracking capabilities and Web-based communications console, we can now see where our drivers are on their routes. What we have found especially valuable is being able to use the service to put together management reports that detail the extra revenue we generate, captured in the documentation. Each month, it amounted to thousands of dollars in additional revenue!”

1 of 3

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 18,030.21 +6.04 0.03%
S&P 500 2,081.88 -0.29 -0.01%
NASDAQ 4,773.4720 +8.0480 0.17%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs