ROCKVILLE, Md., June 27, 2013 /PRNewswire-USNewswire/ -- Agilis International, a global provider of Customer and Operational Analytics, today announced that its revenue assurance solution offered through Neustar continues to avert losses and increase collected revenue for Neustar customers. Neustar a trusted, neutral provider of real-time information and analysis, offers components of the Agilis platform as a managed service, with customers achieving more than $300M in benefits over the last two years.
Utilizing the Agilis platform, Neustar provides analytics that help Communications Service Providers (CSPs) manage opportunity and risk throughout the customer lifecycle of their subscribers, while delivering greater margin visibility on their operations.
In 2012, Neustar customers created and analyzed nearly 1.5 million customer cases, resulting in customers averting losses of $100 million. In addition, year-over-year average collected revenue increased 43% in 2012 for Neustar customers utilizing the platform, and this figure is on pace to exceed 2012 by 49%.
The continued partnership also helps introduce CSPs to Agilis Propensity Analytics – a highly advanced form of predictive analytics gaining traction in the telecommunications industry and recently highlighted in a Frost & Sullivan report ( read more).
"Agilis is pleased to grow its partnership with Neustar through their extended use of Agilis's Business Analytics Platform," said Jaswinder (Manji) Mathura, CEO of Agilis International. "With Neustar offering managed analytics services to its customers, we are confident that CSPs will enjoy greater success in predicting customer behaviors and guiding their next actions with subscribers, all while improving network operating margins.""Neustar has been offering Communications Analytics solutions with Agilis International for the past 7 years and we are pleased to have our customers experience such tremendous results said Jean Foster, Vice-President, Carrier Services, for Neustar. "Our customers continually look towards Neustar to provide innovative solutions to support their business needs. Through our Communications Analytics service offering we feel confident we are able to meet and exceed those needs on the analytics side." Neustar has employed the Agilis platform to fortify its analytics offerings, recently adding a North American Tier 1 CSP to their roster of customers.