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Technology Credit Union Debuts FeeAlert From Cardtronics

Stocks in this article: CATM

HOUSTON, June 26, 2013 (GLOBE NEWSWIRE) -- Cardtronics, Inc. (Nasdaq:CATM), the world's largest retail ATM owner, today announced that Silicon Valley-based Technology Credit Union (Tech CU) is actively helping its members save money, having recently debuted FeeAlert from Cardtronics. With FeeAlert, members using out-of-network, fee-charging ATMs receive a personalized email alert from Tech CU, pointing them to the nearest in-network, and therefore fee-free ATMs.

"Tech CU is always looking for ways we can use technology to save our members time and money—and FeeAlert from Cardtronics is a great example," said Joe Anzalone, chief banking officer for Tech CU. "An easy-to-use, unobtrusive use of a smart technology, FeeAlert helps to further improve the Tech CU banking experience."

"The idea behind FeeAlert from Cardtronics is taking every opportunity to help cardholders find nearby fee-free ATMs," said Rick Updyke, president, North America Business Group, Cardtronics. "Before a transaction, ATM locator tools, whether built into a website or mobile banking app, are tremendously effective in helping members find the nearest fee-free ATM. But sometimes they forget to look and end up paying a fee even though they could've used, for example, a surcharge-free Allpoint ATM right around the corner. FeeAlert can't read minds, but it can send helpful reminders after a transaction, giving cardholders an opportunity to save the fee the next time around."

How it Works: FeeAlert @ Tech CU

  1. Tech CU members auto-enrolled in the FeeAlert program
  2. Member uses out-of-network/non-affiliated ATM
  3. Daily ATM transaction info sent from Tech CU to FeeAlert platform
  4. FeeAlert generates a list (using geo-location technology) of nearby in-network, fee-free ATMs
  5. Tech CU member receives an email (next-day delivery), detailing available free ATMs for future reference.

Editor's Note: FeeAlert is patent-pending and functionality will vary depending on how a financial institution chooses to deploy Cardtronics' flexible FeeAlert technology platform.

Relationship Expansion

With FeeAlert from Cardtronics, Tech CU expands a relationship that began with Allpoint Network in 2008. Additionally, LocatorSearch from Cardtronics powers the Tech CU ATM/branch/service center locator tool available at the credit union's website and through its mobile banking apps.  

Additional Resources:

About Technology Credit Union

Founded in 1960 by the employees of Fairchild Camera and Instrument Semiconductor Division, Tech CU has served the high tech workforce in Silicon Valley for more than 50 years. Today, Tech CU is one of largest credit unions in the country with 70,000 individual and business members and more than $1.7 billion in assets. The financial institution is recognized as one of the best managed and strongest in the country. Tech CU's members have access to 65,000+ surcharge-free ATMs nationwide, online and mobile banking, 10 full-service branches throughout the Bay Area, and comprehensive mortgage, wealth management and small business services.

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