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IBM Team Delivers Recommendations To Improve Senior & Youth Services In Malacca

MALACCA, Malaysia, June 21, 2013 /PRNewswire/ --  A team of 12 specialists from IBM (NYSE: IBM) has completed a month-long pro bono consulting assignment with key organizations in Malacca, Malaysia.


Working with the Malacca State Health Department, the Malaysian Health Promotion Board (MySihat), Universiti Teknikal Malaysia Melaka (UTeM), and the World Youth Foundation (WYF), the IBM team delivered recommendations for improving social services in this emerging city.  They were there as part of IBM's Corporate Service Corps, which provides problem-solving support to educational institutions, small businesses, non-governmental organizations, and governmental agencies in the developing world and emerging markets.

As a growing economy in Malaysia, Malacca is a key hub for agriculture, tourism and manufacturing. Its medical facilities are also well known regionally, with the city's private medical services  increasingly being sought after by patients from as far away as Indonesia and Singapore.

The IBM team worked with the Malacca State Health Department and MySihat to develop a comprehensive plan for the city's population, creating a proactive plan for two growing segments of its population -– its elderly and its youth.  The IBM consultants' work with the Malacca State Health Department resulted in a high-level analysis of current needs, prospects, and challenges for seniors living in Malacca, along with recommendations on how to adequately provision for their needs in coming years.

"The expertise and experience of the IBM specialists helped to enhance our strategic blueprint for healthcare and also accelerated the planning process for several key developmental initiatives," said Datuk Dr Teoh Siang Ching, Malacca State Director of Health with Malacca.

Working with the State Health Department and MySihat, the IBM team also audited and identified priority areas for the Smoke-Free Melaka Strategic Plan 2010-2015. IBM made recommendations mapping to the five key strategies of the health plan to increase community participation and creating public awareness of the program.

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