ROCKVILLE, Md., June 20, 2013 /PRNewswire/ -- Owner Pramod Patel and General Manager Scott Ellis accepted the prestigious Hotel of the Year award from Choice Hotels International, Inc. (NYSE: CHH), franchisor of the Clarion brand, for the Clarion Inn Hotel of Pigeon Forge, Tennessee. The highly coveted award was presented during the company's 59 th annual convention in Los Angeles earlier this month.
"To win the Hotel of the Year award, a property must demonstrate a commitment to exceptional customer service, and that's where the Clarion Inn hotel of Pigeon Forge excels," said Alexandra Jaritz, senior vice president of brand strategy and marketing for Choice Hotels International. "This hotel ranked the best among its peers and clearly demonstrates operational excellence."
"From the moment the hotel opened in 2010, we've focused every day on exceeding each and every customer's expectations," said owner Pramond Patel. "It is tremendously gratifying to be recognized for that effort."
General Manager Scott Ellis added, "Choice Hotels has given us the tools to achieve the very highest performance standards in the industry. From the Choice Privileges® loyalty program and our hotel amenities like an in-house spa, and extended pool hours with snow-cones in the summertime, we've been encouraged to 'think outside the box,' and it shows!"With well over 1,000 reviews on the Trip Advisor travel site, the Clarion Inn Hotel in Pigeon Forge is ranked #1 out of the nearly 100 hotels in the area. The hotel has also been honored with Trip Advisor's 2013 Best Service award, ranking 4 th in the U.S. and 23 rd in the world. Set in the foothills of the Great Smoky Mountains, Pigeon Forge and the surrounding area offer breathtaking sightseeing opportunities. Guests of the 94-room hotel have convenient access to many area attractions and the hotel is near local points of interest including Dollywood, the Dixie Stampede Theater, Ripley's Aquarium of the Smokies and the Smoky Mountain Brewery. Visitors can unwind at the indoor pool, the fire pit adjacent to the hot tub, or the outdoor pool that features a 109-foot water slide and lazy river. The Clarion Inn Hotel also features a baby grand piano in the lobby (for guests and entertainers to play), an exercise room and a game room with massage chairs. Delicious food is available when you wake up with a cooked-to-order omelet station, bacon, eggs, sausage, biscuits and gravy, russet potatoes, and doughnuts. Nightly refreshments are also offered with various snacks and drinks.