(NYSE: NCR) today announced that Hybrid Dining, a UK Burger King Franchisee, has implemented the
NCR Pulse Real-Time smartphone application
, joining the 5500 other sites worldwide. Available for iOS® and Android™ devices, NCR Pulse Real-Time is a SaaS-based mobile analytics engine that helps restaurant operators and owners solve the everyday challenges of low visibility into current operational performance, lack of predictable data and inability to be in several places simultaneously.
The application delivers up-to-the-second performance metrics and notifications directly to a user’s smartphone. Operational data is segmented for quick, easy review, such as voids and comps, net sales by hour, employee performance and overtime alerts.
“NCR Pulse Real-Time is a great application that basically increases efficiencies throughout my business. It allows a greater level of detail at our fingertips for each restaurant which in turn allows my Operations team to challenge or praise instantly,” said Rebecca Phillips, Director of BK at Hybrid Dining. “We can set up alerts as we wish and review all data including sales, promotions, voids, labour spend, individual product sales and up sell all as live data. This allows actions to be taken throughout the day to review productivity therefore having an overall benefit on our profit. I am confident that the benefits we have seen so far will continue and allow my team to work far more efficiently within their regions, therefore reducing my overall overhead costs.”
Integrated with NCR restaurant point-of-sale (POS) platforms, NCR Pulse Real-Time allows users to instantly see every important data element about their business regardless of where they are. This powerful application even allows the user to view the receipt of a customer that just sat down or paid their bill. Users will be able to take this data and make real time decisions that will directly impact their bottom line.