This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Cigna Gets High Marks In American Medical Association’s (AMA) New Administrative Burden Index

Stocks in this article: CI

Global health service company Cigna (NYSE: CI) received high marks in the American Medical Association’s (AMA) new Administrative Burden Index (ABI), which was introduced as part of the medical organization’s annual National Health Insurer Report Card.

The ABI ranked commercial health insurers according to the level of cost associated to billing and payment of medical claims. Among the seven major health insurance companies the AMA looked at, Cigna had the best ABI overall rework cost per claim of $1.25, or 47 percent below the commercial insurer average. The average cost incurred by medical practices was $2.36 per claim, according to the report.

Cigna also earned leading scores in three of the six “burden” metric categories calculated by the ABI, including costs associated with delayed remittance response, application of payer-specific claim edits, and denials.

“Data from the AMA National Health Insurer Report Card is very useful in helping us assess and benchmark our performance,” said Alan Muney, M.D., Cigna's chief medical officer. “We are proud of our continued strong performance, particularly in the new ABI metrics. These results demonstrate our commitment to always driving improved service for both health care professionals and for our customers.”

This year, the AMA also called on insurers to provide health care professionals with tools to automatically determine a patient’s payment responsibility prior to treatment. Cigna has also been a leader in this space, providing a Cost of Care Estimator that delivers about 500,000 estimates annually to Cigna-contracted health care professionals at an accuracy rate within 10 percent of the patient's cost 90 percent of the time. Cigna has synchronized the cost information provided to physicians with cost information for Cigna customers. This enables individuals – prior to an office or hospital visit – to see the same information that health care professionals see.

Cigna’s customer website,, features physician and health facility quality and pricing information that’s personalized to an individual’s health plan. The new price estimates cover more than 200 common procedures – from delivering babies to knee replacement surgery – that represent 80 percent of Cigna's medical claims.

The sixth annual National Health Insurer Report Card is part of the AMA’s “Heal the Claims Process” campaign to promote transparency and improve claims payment efficiency. This is the first year that the ABI was added to the report card.

1 of 2

Select the service that is right for you!

Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 18,053.71 +23.50 0.13%
S&P 500 2,088.77 +6.89 0.33%
NASDAQ 4,806.8590 +33.3870 0.70%

Brokerage Partners

Rates from

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs