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UTC Aerospace Systems Receives Two Bombardier's 2013 In-Service STAR Awards For Excellence In Customer Service

CHARLOTTE, N.C., June 19, 2013 /PRNewswire/ -- PARIS AIR SHOW -- UTC Aerospace Systems, a subsidiary of United Technologies Corp. (NYSE: UTX), was recently recognized by Bombardier with two 2013 In-Service Supplier Top Achievement Recognition (STAR) Awards for its in-service support of Bombardier's Q400* aircraft program, as well as its CRJ700*, CRJ900*, and CRJ1000* aircraft programs.

UTC Aerospace Systems received the In-Service STAR Award from Bombardier based on the performance of air management systems for the Q400 aircraft and actuation systems for the CRJ700, CRJ900 and CRJ1000 aircraft programs over the past year. UTC Aerospace Systems was among six suppliers recognized for superior in-service support at Bombardier's inaugural All Series European Regional Review in Munich, Germany.

"Our customers are at the heart of everything we do, and UTC Aerospace Systems is pleased to receive special recognition from Bombardier for the fourth consecutive year," said Cindy Egnotovich, UTC Aerospace Systems Customer Service president. "While our company has evolved since we received the award in 2012 with the integration of Hamilton Sundstrand and Goodrich, we remain committed to delivering the highest quality and most consistent service to support our operators and to help maintain their fleets."

Bombardier's In-Service STAR Awards are presented to suppliers for excellence in customer support based on overall performance in 2012. To be eligible for this award, a supplier must have scored at least 85 percent in areas deemed most important by Bombardier's customers, such as product performance, airline support and customer focus.

UTC Aerospace Systems designs, manufactures and services integrated systems and components for the aerospace and defense industries. UTC Aerospace Systems supports a global customer base with significant worldwide manufacturing and customer service facilities.

United Technologies Corp., based in Hartford, Connecticut, is a diversified company providing high technology products and services to the building and aerospace industries.

*Trademarks of Bombardier Inc. or its subsidiaries

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