Setting a new standard for Web and mobile performance measurement and monitoring, Keynote® (Nasdaq: KEYN), the global leader in Internet and mobile cloud testing & monitoring, today announced Keynote Real User Perspective®, for monitoring the performance of real users on Web and mobile sites and applications. Keynote’s entry into the Real User Monitoring (RUM) market underscores the growing importance for companies to better understand how actual users experience their desktop and mobile apps and websites in real-time. Real User Perspective is integrated with Keynote’s market-leading Transaction Perspective Web monitoring service and allows Web operations teams to compare, contrast and correlate real user performance with synthetic transaction measurements to arrive at more accurate and better conclusions faster to fix performance problems when they occur. And they will. Recent studies show that downtime costs for a critical Web or mobile app mount quickly and can easily cost in the tens to hundreds of thousands, even millions of dollars, per hour.
Steve Souders, head performance engineer at Google, said, "Keynote Real User Perspective is an exciting development in the world of Web performance. Combining real user measurements with Keynote's existing synthetic tools means performance problems can be identified more quickly and accurately. This is the first time website and Web application owners can compare real user performance data with deeper data from synthetic monitoring to diagnose their Web performance."
“IT and business owners alike are demanding instantaneous and comprehensive views into their Web performance, and for the first time, they can with an industry standard specification that is supported by Chrome, Firefox and Internet Explorer browsers,” said Vik Chaudhary, vice president of product management and corporate development at Keynote. “With Real User Perspective, Keynote does for Web application performance what Google Analytics did for website analytics – making it super easy to collect, analyze and act on site and application performance issues gleaned directly from a customer’s Web or mobile browser.”