This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Ledcor Selects ClickSoftware's Cloud Offering To Enable Growth And Efficiency In Mobile Workforce

BURLINGTON, Massachusetts, June 18, 2013 /PRNewswire/ --

Ledcor Technical Services (LTS), part of the Ledcor Group of Companies, has an aggressive five-year growth plan for its business of building and servicing communications networks for customers across North America. In order to scale operations, the company chose ClickSoftware's (NasdaqGS: CKSW) cloud-based mobile workforce solutions to simplify its field service operations, improve customer service for the telecom companies it services, and lower operational costs as it expands.

Ledcor is relying on ClickSoftware, the leading provider of automated mobile workforce management and optimization solutions for the service industry, to better optimize work order creation, scheduling and call center dispatching, and to capture real-time status updates from the field. In addition, the suite of solutions, deployed through the cloud, strategically integrates Ledcor's field service operations with its clients-Communications Service Providers (CSPs) also using ClickSoftware for scheduling and mobility. The company-to-company integration, enabled by a Click-to-Click connection, will enable real-time information sharing between Ledcor and the CSPs with which it contracts.

"Ledcor chose ClickSoftware's cloud solution due to the quick deployment, and the ability to realize results immediately. The workforce management solution delivered through the cloud has helped streamline Ledcor's processes and provide actionable information for both field workers and managers," said Shaun Greffard, VP of Operations in Canada for LTS. "We anticipate lower operational costs due to a reduction in travel times and mileage, less overtime, and the ability to increase first-time fix rates. This increase in efficiency will enable LTS to more accurately meet Service Level Agreements (SLA) for a better customer experience, as well as create a better work environment for our employees."

ClickSoftware's cloud solutions do not require additional IT programming resources, allowing LTS to focus resources on the implementation and integration of technology within core business processes, leading to operational improvements, reduction in administration, enhanced employee engagement, and improved focus on its customers.

1 of 3

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
DOW 17,001.22 -38.27 -0.22%
S&P 500 1,988.40 -3.97 -0.20%
NASDAQ 4,538.5510 +6.4470 0.14%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs