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Bank Of Botetourt Selects Fiserv For Account Processing, Citing Enhanced Integration And Expanded Product Offerings

Stocks in this article: FISV

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Bank of Botetourt has chosen the Precision ® bank account processing platform, along with a host of customer-facing solutions, including online banking, bill pay, mobile banking, social payments and remote deposit capture. Headquartered in Buchanan, Va., the $320-million bank expects to increase efficiencies through integration offered by Fiserv solutions and by moving from in-house processing to an outsourced delivery mode.

“The Precision platform and Fiserv integration from multiple access points will help us virtually eliminate data-entry errors and free up staff time to serve customers,” said Andrew Shotwell, senior vice president of operations, Bank of Botetourt. “Our move to outsourced processing will enable us to move additional people from the back office to the front line so our organization can focus on the high-quality services and support that our customers want and deserve.”

Bank of Botetourt’s decision to partner with Fiserv was based in large part on growing demand for consumer-facing products from Fiserv like Popmoney ® for person-to-person or “social payments,” and Mobiliti™ for mobile banking.

For small and midsized business customers, the bank selected several Fiserv solutions to expand its commercial offerings, including WireXchange ® for wire transfers and Merchant Source Capture™ for image check capture. Being able to offer innovative products in a community banking environment will help Bank of Botetourt compete with larger financial institutions.

“Innovative Fiserv solutions deliver the speed and agility required by banks of all sizes in today’s challenging banking environment,” said Teri Carstensen, president, Bank Solutions, Fiserv. “This new relationship will help Bank of Botetourt exceed customer expectations and streamline bank processes, thanks to tight integration. The bank joins a growing number of financial institutions that trust Fiserv to provide solutions that meet their unique needs and business models − from account processing to mobile banking.”

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