This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

MAXIMUS To Operate The Customer Service Contact Center And Support Service For The Hawai’i Health Connector

Stocks in this article: MMS

MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced that it has been awarded a multi-year contract for the development, implementation, and management of the Hawai’i Health Connector’s Customer Service Contact Center and Support Service. The contract, which starts on June 16, 2013, has a three-year base period and two one-year option periods. If the client chooses to exercise these option periods, the total contract value is approximately $12 million.

Under the contract, MAXIMUS will establish and run the Customer Service Contact Center for the Hawai’i Health Connector (the Connector). The Connector is an online health insurance marketplace created to help individuals and small businesses take advantage of the health insurance choices available to them through a “one-stop” shopping experience. The customer service contact center will receive inquiries from consumers through multiple communication channels, including telephone assistance, e-mail, postal mail, web chat and fax. The contact center will be based in Oahu and will operate from 8 a.m. to 8 p.m. HST, seven days a week, starting in mid-September.

"At the Connector, we remain committed to our goal of providing customer service that is ‘of Hawai’i; for Hawai’i.’ As with all of our procurements, we used a very intensive selection process for the Connector's Contact Center," said Kevin Hause, Hawai’i Health Connector's Chief Operating Officer. "We are confident that choosing MAXIMUS as a partner will help us deliver exceptional customer service to all of our state's residents."

“MAXIMUS is proud to have been selected to support the State of Hawai’i with this important program. We bring our proven experience in providing customer contact operations to nearly 25 million state Medicaid beneficiaries across the country as we help the residents of Hawai’i understand their health insurance options,” commented Richard A. Montoni, Chief Executive Officer of MAXIMUS. “This latest contract award further expands our portfolio of projects related to the Affordable Care Act. We have also been selected as the vendor of choice to support health insurance marketplaces in Minnesota, New York, Vermont and Connecticut.”

1 of 2

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 18,053.71 +23.50 0.13%
S&P 500 2,088.77 +6.89 0.33%
NASDAQ 4,806.8590 +33.3870 0.70%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs