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Windstream Collaborates With Avaya To Expand Managed UC Services Offerings

LITTLE ROCK, Ark., June 10, 2013 (GLOBE NEWSWIRE) -- Windstream (Nasdaq:WIN), a leading provider of advanced network communications, announced last week at the International Avaya Users Group (IAUG CONVERGE2013) in Orlando, Fla., that it is collaborating with Avaya to expand its managed Unified Communications (UC) service offerings to include Avaya's award-winning Avaya Aura® suite of communication solutions in a fully managed, cloud-based solution. By doing so, businesses will have access to features and functionality from advanced UC, mobile and desktop collaboration, to messaging and other applications – available in a scalable, subscription-based service.  

"With Windstream's vast experience as one of the nation's largest Avaya channel partners, coast-to-coast network footprint and a growing number of enterprise-class data centers, we are able to offer customers of all sizes UC capabilities, helping them become more productive and competitive – all without the upfront capital costs of a traditional UC solution," said Tim Whelehan, vice president of business development for Windstream.

This collaborative effort will provide customers access to company-wide, people-centric collaboration and support of fully unified communications and contact center solutions in a simple, flexible product offering, suited to meet the needs of small to mid-sized businesses. By bundling a service such as this, customers will be able to more easily implement unified communications and include services such as analog or VoIP lines, unified messaging, desktop video, and a variety of other mobility solutions.

"As more companies turn to cloud-based delivery for Unified Communications, Avaya's Collaborative Cloud is a solid foundation that can enable Windstream to offer an innovative experience with significant benefits to their customers," said Joe Manuele, vice president, global service provider-system integrator alliances and cloud GTM for Avaya.

As with many of Windstream's managed services offerings, this collaborative product will provide customers with 24x7 remote and onsite monitoring and support – all of which operate within its nationwide network of enterprise-class data centers.

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