RENO, Nev., June 7, 2013 /PRNewswire/ -- The Siena Hotel Spa Casino announced today that it has been awarded the Certificate of Excellence from TripAdvisor®. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. This is noted as a major milestone for the new Siena as it has recently celebrated a second anniversary and only the very top-performing resorts and hotels listed on TripAdvisor will receive this prestigious award.
"We are not only proud to be recognized by TripAdvisor with their Certificate of Excellence, but we are also proud of our staff, we would not be awarded this honor without excellence, and we strive for that in all we do," stated David Kittrell, Director of Operations. "The beauty of this particular honor is that it is ultimately awarded by our guests, real people sharing their great experiences here at the Siena."
The Certificate of Excellence was awarded to the Siena by achieving a high volume of reviews that were received with an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor.
"The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers," said Alison Copus, Vice President of Marketing for TripAdvisor for Business.Reno's only Four Star Boutique Hotel Spa Casino located on the banks of the Truckee River offers world-class accommodations with dazzling river and mountain views. The Siena's 214 rooms are chic and modern and offer exceptional guest services and amenities to ensure that each stay maximizes comfort and relaxation for hotel guests. The Siena also offers a fun and entertaining intimate casino atmosphere, full service spa, and many dining options with unforgettable river views. The completely renovated property has won the hearts of guests on TripAdvisor as their preferred choice for accommodations and casino excitement in Reno. About the SienaThe new Siena Hotel Spa Casino, which reopened in 2011, is Reno's only riverfront 4 STAR hotel casino. This boutique resort features newly remodeled rooms and suites, 3 signature restaurants, a world class spa and upscale casino. For more information on the Siena Hotel Spa Casino either phone 877-743-6233 or visit their website at www.SienaReno.com. About TripAdvisorTripAdvisor is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com . TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors. TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 20 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.onetime.com, www.seatguru.com, www.sniqueaway.com, www.smartertravel.com, www.tingo.com, www.travel-library.com, www.travelpod.com, www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn. *Source: comScore Media Metrix for TripAdvisor Sites, worldwide, January 2013**Source: Google Analytics, worldwide data, March 2013 ©2013 TripAdvisor, Inc. All rights reserved.
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