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Retailers Continue To Achieve Omnichannel Commerce Success On NetSuite SuiteCommerce Platform

Stocks in this article: N

CHICAGO, June 4, 2013 /PRNewswire/ -- IRCE 2013 -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced that a growing number of organizations are building and expanding successful retail businesses with NetSuite SuiteCommerce and NetSuite Retail Anywhere POS solutions, a unified cloud commerce suite for multi-channel retailers. NetSuite allows retailers like The Noerr Programs, Patriot Outfitters, glassybaby, and others to enjoy the benefits of a single commerce solution that extends across physical point-of-sale (POS) to call centers and Ecommerce via a responsive design web storefront.

Competing successfully in today's omnichannel retail environment requires eliminating the friction and inconsistent experiences customers face when shopping across multiple touchpoints. Building the commerce infrastructure on top of a single view of every customer transaction and interaction -- regardless of channel -- is essential to delivering on rising customer expectations for cross-channel shopping. Retailers must be able to deliver personalized promotions, customer service, and upsell opportunities from anywhere. With the vast majority of transactions still flowing through physical retail, the store is still the biggest driver of financial success for most retailers.

NetSuite Retail Anywhere POS provides these capabilities through both mobile devices and traditional POS hardware that are both customizable and easy to use, allowing store associates to quickly become productive. NetSuite's mobile POS solution empowers sales staff to improve customer service and conduct transactions on the sales floor, at a tradeshow, convention, or in the field. Retailers leveraging SuiteCommerce also benefit from NetSuite's native capabilities for distributed order management, inventory and warehouse management, CRM, marketing, and customer support. This comprehensive retail management functionality allows them to grow their businesses with seamless processes, providing a consistent, relevant customer experience regardless of touchpoint.

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