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TheStreet Open House

Hanover Direct Transforms Multichannel Retail Operations With Large-scale NetSuite Implementation

Stocks in this article: N

"NetSuite is a great tool that's helping us accelerate our transformation from a mail-order company to multi-channel retail operations," Rosenholtz said. "Everyone is very impressed with the information we're able to access and the advantages we've gained by moving the business to the cloud."

About Hanover DirectHanover Direct, Inc. and its business units provide quality, branded merchandise through a portfolio of catalogs and e-commerce platforms to consumers. Hanover Brands, Inc. is comprised of the Company's catalog and e-commerce website portfolio of home fashions, apparel and gift brands, including The Company Store, Company Kids, Undergear, and Scandia Home. Each brand can be accessed on the Internet individually by name. Information on Hanover Direct, including each of its subsidiaries, can be accessed on the Internet at www.hanoverdirect.com.

About NetSuite OMSNetSuite'sOrder Management System (OMS) enables flawless order execution, regardless of where the order originated from or where it will be fulfilled. In addition to standard order management capabilities such as distributed order management, multiple location fulfillment and return merchandise authorization (RMA), NetSuite OMS offers unmatched billing capabilities such as payment capture, refunds, invoiced billing, usage-based, and recurring billing to support any type of desired customer interaction for B2B and B2C environments. In addition, NetSuite OMS provides a robust, rules-based workflow technology to optimize the lifecycle of a transaction - order-to-fulfillment-to-payment capture-to-repurchase. By providing intelligent order scoring, review and exception capabilities, NetSuite's customers are able to reduce fraudulent orders without sacrificing overall order processing efficiency. Beyond order management, NetSuite provides powerful back-office technology such as warehouse management capabilities including bin and lot tracking and support for the pick/pack/ship fulfillment process, support for multiple warehouse locations, and the intelligence to select the appropriate warehouse based on each business' business logic. NetSuite is natively integrated with major and regional carriers - UPS, FedEx and USPS - to generate real-time rates, print shipping labels, and automatically send package tracking information to shoppers. All of these capabilities are delivered with the multi-currency and multi-tax support required to deliver seamless global commerce.

About NetSuiteToday, more than 16,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.

Follow NetSuite's Cloud blog, NetSuite's Facebook page and @NetSuite Twitter handle for real-time updates.

For more information about NetSuite, please visit www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.

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