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The Dorland Case In Point Platinum Awards program recognizes healthcare organizations that are decreasing fragmentation, ensuring safe transitions of care and containing escalating healthcare costs across the continuum. The Platinum Awards selected the
Good to Go solution for its impact on patient outcomes and satisfaction at Cullman Regional Medical Center (
Cullman, Ala.), a Tier 1 heart and stroke center. Since implementing the solution, Cullman Regional Medical Center reduced readmissions by 15 percent and increased patient satisfaction Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores by more than 60 percent.
"We have reengineered our discharge process with the
Good to Go solution, and it's making a tremendous impact on patient engagement, satisfaction and outcomes," said
Cheryl Bailey, BSN, MBA, chief nursing officer and vice president of patient care services at Cullman Regional Medical Center. "We constantly strive to deliver the very best to our patients by blending healthcare best practices with advanced technology. With
Good to Go, families and patients know we are there for them at every point during and after discharge."
A personalized multimedia technology, the
Good to Go solution records live discharge instructions, delivers condition specific education, assigns next steps and sends follow-up appointment reminders that are available to patients and their families 24/7 via any phone, computer or tablet. Cullman Regional Medical Center's success with
Good to Go has also earned the hospital the following industry awards: 2013 Robert Wood Johnson Foundation "Care About Your Care" program recognition; 2013
Health Data Management Nursing I.T. Innovation Gold Award; and 2012
Modern Healthcare Spirit of Excellence Award for Patient Safety.
"Vocera is honored to receive so much industry recognition for our
Good to Go solution. We are especially pleased because we worked closely with healthcare executives, physicians and nurses to custom design a technology that was clinician approved to make a real difference in the delivery and experience of care," said
Steve Jackson, chief operating officer at ExperiaHealth, a subsidiary of Vocera Communications.
In addition to growing industry recognition, the
Good to Go solution also features several product enhancements, including:
Care Calls workflow management streamlines patient follow-up calls using best practice checklists, guided call scripts, risk stratification information and recorded discharge instructions to improve patient engagement and compliance.
Performance Analytics tools identify gaps in experience and communication across the care continuum, providing meaningful insight into organizational performance, patient engagement and readmissions.
Care Rounds measure and manage patient satisfaction during a hospital stay, allowing organizations to activate improvement or prevention initiatives as needed.
Please visit our web site for more information about the
Good to Go product line.
About Vocera Communications, Inc.Vocera is the leading provider of mobile communication solutions that address critical productivity and safety challenges facing healthcare, hospitality, retail and other mobile work environments. One of the fastest growing mobile technology companies, Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. Exclusively endorsed by the American Hospital Association, Vocera Voice Communication, Secure Messaging and Patient Experience solutions are installed in more than 1,000 organizations worldwide. ExperiaHealth, a subsidiary of Vocera Communications, Inc., is an advisory and technology organization that fosters partnerships across organizations, revolutionizing healthcare experience and outcomes. Vocera is headquartered in
San Jose, Calif., with offices in
Canada and the
United Kingdom. For more information about Vocera, visit
@VoceraCom on Twitter; for more information about ExperiaHealth, visit
@ExperiaHealth on Twitter.
Media ContactsPam GoncalvesVocera Communications, Inc.408.882.5763
firstname.lastname@example.orgThea LavinSchwartz MSL 415.512.0770
SOURCE Vocera Communications, Inc.