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SPO's decision to upgrade from its previous FB 5GB service was driven by the need to further enhance operational efficiency across its fleet and support the growing demand for increasingly important crew welfare services beyond basic email.
"Reliable communications with good through-put rates is of great importance in our industry," said
Colin Payne, HR Director for Swire Pacific Offshore. "The upgrade to FB Unlimited from our current FB 5GB plan is expected to meet the immediate needs of the ever growing demand for connectivity to friends, family and shore-based management.
"New technologies are increasingly 'bandwidth hungry' and while we have enjoyed excellent download and upload speeds with our FB 5GB service, to remain competitive and to deliver enhanced crew welfare, we needed to increase data allowances whilst keeping strong cost controls in place. FleetBroadband Unlimited gives us the confidence to drive even greater efficiencies without having to continually monitor our usage levels.
"FB Unlimited will assist in areas such as purchasing, and encouraging officers and others to use internal and external online services to support the management needs of the vessel. Additionally, it meets the growing demands of our customers who require robust and data heavy communication with our vessels 24/7," continued
Crew welfare was probably the most important consideration for the upgrade. SPO provides internet access free-of-charge to all members of the crew, averaging 15 persons per vessel. SPO has also allocated an adequate number of computer terminals to ensure that everyone gets a chance to go online during the day.