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Genesys To Acquire Leading Cloud-Based Customer Engagement Solution Provider SoundBite Communications

Stock quotes in this article: SDBT

DALY CITY, Calif. and BEDFORD, Mass., May 20, 2013 (GLOBE NEWSWIRE) -- Genesys, a leading provider of customer engagement and contact center solutions, today announced it signed a definitive agreement to acquire SoundBite Communications (Nasdaq:SDBT) for a price of $5.00 per share. SoundBite delivers cloud-based proactive collections, payments, and mobile marketing applications, as well as proactive customer service solutions to enterprises.

SoundBite Communications
Genesys logo

The transaction, which has been unanimously approved by the Boards of Directors of SoundBite and also by Genesys, will be accomplished pursuant to a cash tender offer followed by a second step merger. The $5.00 per share cash offer price represents a total equity value of SoundBite of approximately $100.4 million, on a fully-diluted basis. The closing of the transaction is expected to occur early in the third quarter of 2013.

The proposed acquisition will strengthen the Genesys cloud solutions portfolio, building on its recent acquisition of Angel for self-service and contact center solutions. Cloud-based sales, marketing, and customer service solutions provide companies with the ability to better acquire, service, and grow their business with new and existing customers by offering purpose-built applications that can be deployed quickly by business users.  Those users can be located in departments across the enterprise including marketing, accounts receivable, collections, and contact centers.

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