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IBM Helps Transform Thames Water Using Big Data Analytics In Preparation For Future Growth

LONDON, May 16, 2013 /PRNewswire/ -- IBM (NYSE: IBM) today announced it has been appointed as the Technology and Innovation Partner in the Thames Water AMP6 Alliance. IBM together with Thames Water will create innovative strategies by analyzing big data and social media with the aim of improving operations and customer interaction while preparing the water company for future transformation. As part of the alliance IBM will help shape the water company's business plan which supports essential improvements to aging water and sewer networks across London and the Thames Valley.

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Thames Water provides clean and wastewater services to 14 million households and businesses in London and the South East of England - more than any other UK Water Company. The alliance, the biggest in the UK Water Sector, is set to carry out between £2bn and £3bn of work and signals a complete transformation in the way Thames Water operates.

"We have a significant amount of work to do upgrading our deteriorating infrastructure over the next 25 years and beyond, while keeping customers' bills affordable. If we are to achieve this a different approach is required," said Lawrence Gosden, Asset Director, Thames Water.

"Our focus will be on delivering value, as opposed to just cost-efficiency. We will take a long-term view, as well as making sure we meet our shorter-term goals. By forming this early, two years before the start of the next five-year regulatory period, we stand the best possible chance of delivering the safest, most sustainable and most innovative solutions - those which don't necessarily involve simply pouring concrete."

Based on collaboration, innovation and sustainability, Thames Water aims to integrate its supply chain with business planning to improve outcomes pre set for the next regulatory period (AMP6) between 2015-2020. Additionally, the alliance will focus on boosting safety, reducing total expenditure and environmental impact alongside lowering energy and chemical costs.

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