About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power & Associates is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information and ratings for on airlines, hotels and rental car reviews and ratings, cars, retail banking, credit cards, insurance, cell phones, and more, please visit JDPower.com. J.D. Power & Associates is a business unit of McGraw Hill Financial.
About JetBlue Airways JetBlue is New York's Hometown Airline™ with other focus cities in Boston, Fort Lauderdale, Los Angeles (Long Beach), San Juan and Orlando. Known for its award-winning service and free inflight entertainment as much as its low fares JetBlue offers the most legroom in coach of any U.S. airline (based on average fleet-wide seat pitch) as well as super-spacious Even More Space seats. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 77 cities with 800 daily flights and plans to launch service in 2013 to Philadelphia, Pennsylvania, Worcester, Massachusetts, Medellin, Colombia, as well as Lima, Peru and Port-au-Prince, Haiti, subject to receipt of government operating authority. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information call 1-800-538-2583 (TTY/TDD 1-800-336-5530), or visit www.jetblue.com.
(a) Free first bag subject to weight and size limits and exceptions for itineraries including flights marketed or operated by other airlines .
(b) DIRECTV and XM Satellite Radio service are not available on most flights outside the continental United States. (c) JetBlue offers the most legroom in coach, based on average fleet-wide seat pitch for U.S. airlines.