OAKBROOK TERRACE, Ill. and ZURICH, May 14, 2013 /PRNewswire/ -- VASCO Data Security International, Inc. (Nasdaq: VDSI; www.vasco.com), a leading software security company specializing in authentication products, announces that HSBC Bank Brazil, a subsidiary of HSBC Holdings, one of the largest financial conglomerates in the world, deployed the DIGIPASS for Mobile technology for an enhanced group of retail and corporate customers, while expanding the offered online and mobile services. Currently, more than 90,000 account holders use their mobile device to access all self-service channels to execute financial transactions. With this enhancement, HSBC Brazil is the first and only financial institution worldwide to fully integrate access to internet banking, mobile services, contact center, ATMs and e-commerce.
By further integrating DIGIPASS for Mobile, HSBC offers its customers a secure and convenient way to secure their online transactions. The customer downloads the DIGIPASS for Mobile app on his mobile device to generate one-time passwords (OTPs). Every time he logs on, a unique dynamic password is created that, as a consequence, can only be used once. The client doesn't need to remember multiple passwords with different shapes and sizes anymore to confirm and operate the various channels.
DIGIPASS for Mobile is a cost efficient solution and is deployed on a large scale. Installing an application on a mobile device is part of a daily routine for the consumer, so the solution is easily accepted. It clearly facilitates the access and use of the HSBC banking services, resulting in a higher customer satisfaction and retention.
An HSBC Brazil client that download the DIGIPASS for Mobile app can withdraw money at an ATM without the use of their bank card, but by only using his mobile phone and the OTP password. Moreover, the customer can call the HSBC Contact Center just by clicking an application button. Automatically, this application verifies the client's credentials, makes the phone call and executes the security procedures (identification and password verification) without human interaction. After verification, the client can execute financial operations directly.