Metrics

Broker Site-Performance Data

 

Data from Keynote.com today showed that this week's performance results for online brokers was little changed compared to last week, when TheStreet.com began featuring this information. Keynote measures how quickly one can navigate an online broker's site, not how quickly one can execute a trade.

Once again, DLJdirect was number one, coming in with a site performance time of 3.94 seconds. That bests last week's performance by almost a full second. Again, Firstrade brought up the rear, with a time of 21.69 seconds -- an improvement over last week, but still not enough to get it out of the cellar.

How Quick Is Your Online Broker?
Brokerage Transaction Performance
(in seconds)
11/20 - 11/24 11/13 - 11/17
DLJdirect 3.94 4.81
Charles Schwab 8.16 8.50
E*Trade 8.20 11.51
Ameritrade 8.30 8.51
Fidelity 9.38 9.80
Datek 9.49 8.77
BullandBear 10.11 11.03
Mydiscountbroker.com 10.15 10.96
Dreyfus 10.94 10.03
Webstreet 11.27 10.92
Waterhouse 12.61 13.05
Brown & Company 15.03 15.56
Morgan Stanley Dean Witter Online 15.77 17.26
Merrill Lynch 16.46 16.69
Suretrade 18.52 19.98
Firstrade 21.69 22.07
Average 11.35 12.47
Source: Keynote Systems

For a full story on how Keynote measures performance and what goes into it, please see last week's story on the topic.

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