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Central California 'Safety Net Hospital' Is First Public Hospital To Adopt Pavisse To Automate Incident Reporting And Remediation

BAKERSFIELD, Calif., IRVINE, Calif. and SAN FRANCISCO, April 30, 2013 /PRNewswire/ --  Kern Medical Center—a 222-bed teaching hospital in Bakersfield, Calif.—is the first public hospital to adopt a unique health IT system called Pavisse to manage patient safety, privacy and other compliance-related incidents. Developed by RGP Healthcare, a unit of Resources Global Professionals (NASDAQ: RECN), Pavisse is an end-to-end incident management solution that helps hospitals report, manage and remediate potential violations of any pertinent regulation or standard.

"Our partnership with Pavisse has important implications for patient care long-term," said Kern CEO Paul J. Hensler, who joined RGP Healthcare President Radgia Cook in making the announcement. "As a county hospital our fiscal health impacts taxpayers directly. Hospitals rich and poor, public and private, face rampant regulations, yet every hour spent on compliance is one not spent with patients."

"Like other safety net hospitals, we're facing stiffer budget cuts, more regulations and an increasingly chronically ill patient population. Pavisse provides a means to understand potential incidents, initiate effective corrective action and automate compliance with Joint Commission surveys and more, while saving time and money—assets better spent on clinical work than paperwork. Reporting is intuitive, real-time and on-demand."

"Fiscal health is crucial but not at the expense of quality. Yet errors can be unavoidable even in the best organizations. Kern recently launched a new quality initiative and hired a new chief quality officer whose mission is to drive quality and safety improvement in a nonpunitive environment. In other words, Pavisse will help us make any potential mistakes a teaching moment."

Kern's new CQO, Jonathan F. Aquino, CPHQ, explained: "With Pavisse, we will now be able to deal more effectively with the regulatory paperwork involved in incident reporting plus automate the process of identifying the root causes of these incidents and the remediation process. The system will help us become issue-centric, as compared to incident-centric, allowing us to identify and address troublesome patterns for process improvement in a coherent and auditable manner."

Noted Hensler: "With Pavisse, we now have a real-time healthcare intelligence tool to help us thrive in a regulation-rich environment where pressure to improve quality increases daily."

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