April 11, 2013
The results are out and
, a leading motorhome insurance provider has won the Insurance Provider of the Year 2013 award by motorhome magazine, Which Motorhome.
This prestigious award judged over 27 contenders out of a score of five on the level of customer service given over the phone and the competitiveness of the premium for the level of cover. Comfort Insurance was revealed to score 5 stars for both of these points and Which Motorhome rated Comfort Insurance an exceptional overall score of 10/10.
, Comfort Insurance's Senior Account Advisor said, "We are extremely proud to have won this award six times now. We are a family run business and the whole team are motorhome enthusiasts and pride ourselves on being specialists as well as providing great customer service."
Which Motorhome's mystery shopper said that Comfort Insurance provided a friendly service over the phone. They said "By coincidence, our mystery shop identity had a birthday just a couple of days before our ring-around began. Comfort Insurance was the only company to wish us happy birthday on the phone".
The call took less than 10 minutes and the quote was just £263 for a comprehensive cover and allowed the mystery shopper to travel in
as often as they liked. The mystery shopper added, "If our motorhome was written off we'd benefit from new for old cover for two years or 12,000 miles. We don't think you could ask for much more."
Ben says, "We always strive to improve our product and customer service and winning this award makes all of our hard work worth it. We are extremely proud of the whole team at Comfort Insurance."