- An individual pretending to be a PSE&G employee calls a small business customer to schedule a meter replacement, but says the work cannot be completed until the customer's balance is paid off. In some cases, customers are told their meter is broken and must be replaced for a hefty fee.
- Customers are told to purchase a Green Dot MoneyPak at a pharmacy or convenience store, use cash to put money onto the card, and then provide the number on the card to the person who called them.
- Customers are advised that if they do not immediately call back and provide the MoneyPak information, the meter replacement will not be scheduled and their service will be turned off that day.
- When customers provide the MoneyPak number, they are told that someone will be out to change their meter later that day. Meanwhile, the scammer transfers the funds to a prepaid card and cashes it in at an ATM.
- In many cases, customers who fall victim to the scam do not realize they have been defrauded until no one turns up to replace the meter.
PSE&G Warns Customers About Payment Scam
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